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If you are a new customer looking to book your first in-person service with Dr. Martha, please fill out this Patient Medical History & Disclosure form by clicking HERE!
CANCELLATION POLICY FOR LUCAS ACUPUNCTURE (aka Your Wellness with Dr. Martha)
Thank you for trusting your health and wellness to Lucas Acupuncture – we appreciate your business. An acupuncture appointment at our clinic is viewed as a commitment between the acupuncturist and patient. We respect your time and ask you to do the same for ours.
Cancellation Policy: We require 48 hours’ notice for all rescheduled appointments and cancellations to avoid being charged a forfeiture fee. While we understand that situations come up and emergencies happen, we do not double-book the schedule and late cancellations and missed appointments greatly impact our business.
Fees for missed appointments: You may cancel or change your appointment up to 48 hours in advance of your treatment via our online booking feature. For changes or cancellations less than 48 hours in advance, you will be charged a forfeiture fee of up to $90 for any service appointment. Thank you for understanding.
NOTE: WE LIKE TO GIVE BACK TO THE COMMUNITY so a % of all income goes to a local food bank and the Cat Care Society.